Privacy Policy

We are committed to upholding the privacy of our visitors and clients, while ensuring utmost protection of all data in our care.
This Privacy Policy sets out how we collect, use, share and protect your personal information in accordance with applicable laws, including the General Data Protection Regulation (GDPR).

1. Data Collected

We only collect and process data that is necessary for our business:

Data provided directly by you:

First and last name
Phone number
Email address
Mailing address (if applicable)
Any other information you choose to share (such as during appointments or requests for quotes).

Data collected automatically:

IP Address
Navigational information on our website (if applicable, via cookies or similar technologies).

2. Use of Data

Your personal data is used for the following purposes:

Respond to your requests for contact, quotes or information;
To manage our business relationships and organize decoration and design projects;
To ensure the security of our communications and services;
For marketing and advertisement purposes
To comply with our legal and regulatory obligations.

3. Data Sharing

Your personal data is never sold, rented or shared with third parties for commercial purposes. However, we may share your information in the following cases:

With service providers or subcontractors involved in the implementation of our projects;
To comply with legal obligations or a request from competent authorities.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless the law requires a longer retention period.

5. Your rights

In accordance with the GDPR, you have the following rights in relation to your personal data:

Right of access: You can request to see what personal data we hold about you.
Right to rectification: You can request the correction of your data if it is inaccurate or incomplete.
Right to erasure: You can request the deletion of your data in certain situations.
Right to object: You may object to the processing of your personal data for legitimate reasons.
Right to portability: You can request that your data be transmitted to you or to a third party in a readable format.

6. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure.

7. Cookies

If we use cookies on our website, you will be informed on your first visit. You can manage your cookie preferences through your browser settings.

8. Contact

If you have any question about your personal data or wish to exercise any of your data privacy rights, please contact us on sales@nellabottega.co.uk, and we shall endeavour to respond to your message within 72 hours.

9. Changes to Policy

We reserve the right to change this Privacy Policy at any time. In the event of a change, an updated version will be published on our website. We recommend that you check this page regularly.